Operations & Systems

Operations Manual

The day to day running of a restaurant needs systems and checks in place to maintain levels of consistent quality. This is a due diligence folder, which includes a reference guide to the weeks trade.

Mystery Diner Implementation

A set of guide lines that is built from the service standards and sequences, which will enable you to monitor the progress of service from the customers’ point of view.

Management Mentoring with Supervisors

Ensuring that after the consultation period the floor supervisors and Restaurant manager are committed to maintaining the systems in place by being involved from the ground up.